General Terms and Conditions
As of: 05 December 2025
The German version of these General Terms and Conditions is the legally binding document. This English translation is provided for convenience. In the event of any discrepancy, the German version shall prevail.
1. Scope and Contractual Basis
These General Terms and Conditions ("GTC") apply to all contracts between the Client and GD Green Dopamine GmbH as the Service Provider in connection with services under "FinOptory for SAP RISE", unless expressly agreed otherwise in writing.
Conflicting terms and conditions of the Client shall not apply unless their validity has been expressly agreed to in writing.
The specific scope of services, remuneration, term and any deviations are governed exclusively by the applicable Order Form in conjunction with the Service Description. These GTC govern the general legal framework of the cooperation.
2. Remuneration and Payment Terms
Remuneration is due for payment within 30 days of the invoice date without deduction. In the event of payment default, statutory default interest shall apply.
The Service Provider is entitled to suspend services until outstanding amounts have been settled, subject to prior notice, provided this is reasonable having regard to the Client's interests.
3. Performance of Services and Responsibilities
The Service Provider performs its services with the professional care customary for a specialised service provider. The Service Provider does not owe any specific economic or other outcome. Statements regarding savings, cost reductions or negotiation results do not constitute guarantees.
The Client remains responsible for all decisions, measures and actions taken on the basis of the management and decision-making foundations provided by the Service Provider. The Service Provider assumes no decision-making authority and no responsibility for the implementation of such decisions.
4. Liability
The liability of the Service Provider, regardless of the legal basis, is limited to 50% of the remuneration paid by the Client for the affected service in the twelve months preceding the occurrence of the damage.
This limitation of liability does not apply in cases of intent, gross negligence, or damages arising from injury to life, body or health. Liability for lost profits, indirect damages or consequential damages is excluded to the extent permitted by law.
5. Confidentiality and NDA
Both parties undertake to treat all confidential information obtained in the course of the cooperation as confidential and to use it exclusively for the performance of the contract. Confidential information includes in particular contract contents, prices, analyses, reports and internal information of the other party.
This obligation continues beyond the termination of the contract.
If the Client requires the conclusion of a separate non-disclosure agreement (NDA), such an agreement may be concluded. An NDA supplements these GTC unless expressly provided otherwise.
6. Use of Anonymised Data
The Service Provider is entitled to use data and insights obtained in the course of service delivery in anonymised and aggregated form for internal purposes, in particular for the further development of methods, models, benchmarks and services.
Such use is exclusively carried out in a manner that does not allow inferences to be drawn about the Client, individual contracts or specific business transactions. Any use beyond this, in particular for marketing or reference purposes, requires the Client's prior express consent.
7. Data Protection and Sub-Processors
Where the Service Provider processes personal data on behalf of the Client, this is done in accordance with the Service Description and the Order Form and in compliance with applicable data protection laws. The Client remains the controller within the meaning of the GDPR; the Service Provider acts as a data processor.
The Service Provider is entitled to engage sub-processors, provided they are carefully selected, contractually bound and subject to equivalent data protection obligations.
8. Governing Law and Jurisdiction
These GTC are governed by Austrian law, excluding the UN Convention on Contracts for the International Sale of Goods. The exclusive place of jurisdiction for all disputes arising from or in connection with this contractual relationship is Villach, Austria.
9. Miscellaneous
Should any provision of these GTC be or become wholly or partially invalid, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a provision that comes closest to the economic purpose of the invalid provision.